“My name is Stuart Hills and I am the Head of Service of the Quality Improvement Service. I work closely with Cathy and others to help make sure you are getting all the support you need.  I pledge that your Reviewing Officers will always listen to your wishes and views. You are at the centre of everything that they do. Your Reviewing Officers will challenge social workers and their managers if they are worried you may be having problems with how you are being cared for. We are here to help improve how we support and care for you. Please do speak with our Group Manager, Korrine, or myself if you would like to talk about your experience with your Reviewing Officer.

“My name is Korrine Williams and I am the Group Manager of the Quality Improvement service. I work with all of the social work teams to drive improvements and to ensure that you all have an excellent service. I manage your Reviewing Officers and they give me regular feedback and updates on how you are doing. If you have any queries or would like to talk to me about your experience with your Reviewing Officer, then please let me know.”